1.Are you manufacturer or trade company?
We are manufacturer. All of our video encoder hardware is our own brand "MiNE". We are dealer of "Magewell" capture card.
2.How many days for goods dispatch?
Usually for 3-5 working days if stock there, within 5 pieces can ship out in 2 days.
3.Can I start Samples firstly?
Yes, we are honored to offer you samples, but those would be charged for its high values.
4.Do you support OEM/ODM service?
Surely yes.We provide the service of replacing your logo and company name on box and software interface of the device .
5.How can i pay for the product?
We accept PayPal, western union, T/T, or credit card online paying through alibaba /aliexpress for small order; mass quantity order, we prefer to T/T payment to avoid highly charge fee.
6.Do you offer warranty and technical support?
We offer 1 year warranty, technical support without limited time.
7.How fast can i get the quotation after sending inquiry?
We normally quote within 24 hours after getting your inquiry. If you need urgently, please contact us by mob or WhatsApp.
8.Does MiNE Support Server building if I required?
Yes, we would love to help you build your own server if necessary.
9.How ensure 4G Sim module work in our country?
We will prepare 4G Sim module match your frequency in use.
10.Is there any opportunity to work as MiNE business partner in my area?
Yes, we warmly welcome you become our business partner. Let’s talk now on.